Leeds, UK February 2007 - Luminary Solutions has received a UK National Training Award, a prestigious prize recognising a first class approach to in-house staff
training and development. Luminary, already acknowledged as an Investor in People,
was formally presented with one of just five sponsored national awards at the
black tie ceremony at London's Royal Lancaster Hotel.
The National Training Awards are the United Kingdom's number one accolade for
businesses and organisations that have achieved lasting excellence and success
through training and learning.
Formed just three years ago as a bespoke software services specialist, and now
employing more than 30 technical staff, Luminary has expanded rapidly by
developing what it describes as a "unique systemic learning culture" where teaching and
learning are integrated into company life.
"Our primary need was to support sustainable organic growth from day one," said founder director, Neil Warnock. "Technology and practices are evolving rapidly and we believe the only way
forward is to embrace continual learning and knowledge sharing - not only between
staff but also with customers."
To this end, Luminary designed a flexible framework with over 60 "assisted
self-teach" modules at its core. These are prepared and delivered by a network of
training mentors drawn from subject matter experts within the company, and cover
company philosophy, technology foundation, technology specialism and personal
development. Training is delivered through multiple channels including an initial
induction programme, "boot camp" away days, end-of-month presentations and
workshops, and company weekends, as well as ad-hoc and scheduled individual training
events.
"We are a people business dedicated to two things: staff development and making
our customers successful. Everything else follows. We use technology to create
business solutions, and we believe passionately that by equipping our people with
this lifelong learning framework, we will continue to excel."
And this isn't just Luminary's view. The New Technology Institute has provided external training and advice to Luminary. Sarah Pennock endorses
the approach:
"Luminary has training at the very heart of the business, with an enviable
progression path for all employees that starts from day one. Having seen Luminary
grow quickly, with exciting projects being won through new sales development, we
have seen proof of their investment in training being key to real success."
Luminary works in close partnership with its customers and internal processes
are clearly visible to them. Steve Barker, IT Director for DS Ltd, sees a direct link between Luminary's commercial success and its approach to
training and staff development.
"Luminary has a unique approach to training and an enviable service delivery
culture. Last year we engaged Luminary to help us with a major complex software
project, and three of my own staff went through just part of their internal
training programme. We now plan to further enhance our own training modules, procedures
and standards with several of Luminary's. What's more, Luminary has encouraged
this on the basis that it will make DS more successful in serving its customers.
That's what I call good service. For such a young company, it is already very
mature and enjoys many benefits from carefully designed vocational raining ---
both culturally and commercially."
Luminary was singled out for a sponsored award by The Chartered Institute of Personnel and Development (CIPD), the leading professional body for human resources, training and
development professionals. Victoria Winkler, Learning and Development Adviser at the
CIPD, said:
"This is an excellent example of a business using training to really make a
difference. Luminary was able to demonstrate a strong link between training and
business growth, and customer feedback is exemplary. This is a really impressive
success story."
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